Shipping Policy

Shipping Policy

1. Shipping times:

• Orders are generally shipped within 05 business days after receipt of payment.
• This delay may be longer during busy periods.
• You will receive a shipping confirmation email once your order has shipped.

2. Shipping costs:

• All orders on our platform are free for the available shipping areas that you will see in the payment area.

3. Shipping methods:

• We take care of delivering our products to you free of charge and this constitutes the only method that we supply to all our customers.
• If you require express delivery please contact our customer support to specify your requirement.

4. Tracking your order:

• You can track your order online using the tracking number that was emailed to you.
• You can also contact our customer service for information on tracking your order.

5. International Delivery:

• Currently we are open at 03 market only.
• Shipping costs are free.
• Customs duties and local taxes are our responsibility.

6. Returns and Refunds:

• You have 30 days to return your order if you are not satisfied.
• For more information, please see our Returns and Refunds Policy.

7. Contact:

• If you have any questions regarding the shipping of your order, please contact our customer service via email: contact@dianistores.com